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Safe and Responsible Gaming

Rajabaj Responsible Gaming Guidelines

Gaming should be enjoyable – not stressful. At Rajabaj, we want you to always play safely, healthily, and in control. Learn here how we help you.

18+ Age Limit
24/7 Support Team
5 Protection Tools
100% Privacy

What does responsible gaming mean?

Online gaming is entertainment – it should never be a source of income or an escape from stress. Rajabaj believes responsible gaming means gaming where you make the decisions – how much time you spend, how much money you spend, and when to stop.

Before registering on our platform, ask yourself – am I viewing gaming as entertainment or is it becoming a habit? Rajabaj is here to help you find the answer and build healthy gaming habits.

We provide every user with clear policies, practical tools, and direct support. Your happiness and mental well-being matter to us more than any profit.

Rajabaj's Commitment: We never encourage problem gamblers. When suspicious behavior is detected, we reach out first.

Quick Self-Assessment

1
Do you place more bets trying to recover lost money?
2
Do you feel restless or annoyed when you can't game?
3
Have you ever lied to family or friends about your gaming?
4
Have you reduced daily essential expenses to fund gaming?
5
Do you feel gaming is hard to control?
If you answered "Yes" to two or more questions, please speak with our support team.

Our Responsible Gaming Tools

We offer effective tools to keep your gaming experience safe on Rajabaj.

Deposit Limit Setting

Set your own daily, weekly, or monthly deposit limits. Once set, limits take effect immediately – if increased, a 24-hour wait applies.

Session Time Limit

Set a time limit in advance. When time is up, you'll receive an automatic notification and your session will close.

Break Benefits

If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks.

Self-Exclusion

If you feel you need a longer break, you can request to close your account for 6 months or permanently.

Loss Limit

If your losses exceed a set amount, your gaming session will automatically close – protecting you from further harm.

Reality Check

A pop-up will remind you at regular intervals how long you've been playing and how much you've spent.

How to use the tools

Accessing Rajabaj's responsible gaming tools is easy. Follow the steps below.

1
Log in to your account

Access your Rajabaj account and click the profile icon in the top right corner.

2
Open the 'Responsible Gaming' menu

Go to "Responsible Gaming" under Settings.

3
Select your preferred tool

Activate any tool – deposit limits, time limits, breaks, or self-exclusion.

4
Confirm

Save changes. Reducing limits takes effect immediately; increasing requires a cooldown period.

5
Contact Support

Our support team is available 24/7 via live chat or email to assist you with anything you need.

Healthy Gaming Habits

Gaming stays enjoyable when you follow some basic habits.

  • Set a budget before playing and don't exceed it.
  • See gaming as entertainment – not income.
  • Prioritize your daily responsibilities, family, and time with friends.
  • Avoid gaming when tired or emotionally distressed.
  • Take regular breaks – at least 10 minutes every hour.
  • Don't chase losses by placing more bets.
  • Don't borrow or break savings to game.
  • Avoid playing late at night — poor sleep means poor health.
  • Let a family member know you game — transparency is a form of protection.
  • If something feels off, reach out to Rajabaj support right away — don't wait.

Signs of Problem Gaming

If you notice these signs in yourself, seek help urgently.

Behavioral Signs

Spending beyond your budgetHigh Risk
Playing to recover lossesHigh Risk
Hiding gaming from familyModerate Risk
Avoiding work or studiesModerate Risk
Constantly daydreaming about a big winEarly Warning Signs

Mental & Physical Symptoms

  • Feeling restless, irritable, or anxious when not gaming.
  • Sleep problems or loss of appetite.
  • Repeatedly failing to stop gaming despite trying.
  • Playing to escape financial problems or reduce stress.
  • Spending excessive time alone, reduced social contact.
  • Becoming accustomed to lying about gaming.
Get help: If you see these signs, don't be ashamed – contact the Rajabaj support team. Seeking help is a sign of strength.

Age Verification & Minor Protection

Rajabaj strictly enforces an 18+ policy. Protecting minors is our highest priority.

KYC Verification

All users are age and identity verified at registration. Age is confirmed using a national ID or passport.

Family Protection

Use PIN or password protection on your device to prevent minors from accessing Rajabaj.

Parental Controls

Use parental control software on your child's device. If you suspect anything, contact Rajabaj support directly.

Keep in mind: If a minor registers on Rajabaj, the account will be immediately closed and all funds refunded. We make no exceptions to this policy.

Frequently Asked Questions

Answers to common questions about responsible gaming.

It depends on the self-exclusion period. For short-term breaks (24 hours to 6 weeks), your account will reactivate automatically once the period ends. For long-term or permanent exclusions, you will need to submit a request through our support team after a designated cooldown period.

Reducing your deposit limit takes effect immediately. However, increasing the limit requires a 24-hour cooldown period. This delay is intentional – to prevent decisions made in the heat of the moment.

Yes. Rajabaj uses an automated system to monitor unusual gaming behavior. If our system detects patterns such as repeated large deposits, extended sessions, or rapid losses, our team will reach out to you directly.

No. Seeking help doesn't mean your account closes. We first advise you and help you use tools of your choice. You can only apply for self-exclusion if you want to.

Keep password protection on your device and log out. Use parental control software. If you suspect a child or teenager has used your account, inform Rajabaj support immediately.

Yes, completely free. All of Rajabaj's responsible gaming tools — deposit limits, session timers, breaks, self-exclusion, and reality checks — are available to every registered user at no cost.

Support & Contact

You don't have to face this alone. Rajabaj and our partner organizations are always here.

Live Chat Support

Get 24/7 support directly through the live chat window on the Rajabaj platform. You can chat in Bengali.

Email Support

Email for confidential support: [email protected] — You will typically receive a response within 24 hours.

Professional Counseling

Seek help from a professional mental health counselor to address gaming addiction. We can guide you in the right direction.

Remember — asking for help takes courage

Gaming problems are a health issue, not a character flaw. Many people in Bangladesh face this problem and recover with proper support. Rajabaj's responsible gaming policy exists not just for rules – it's for your genuine wellbeing.

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We're here for you

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Play Responsibly – Keep the Joy Going

Sign up on Rajabaj and enjoy 500+ games in a safe gaming environment. You set your limits – we ensure they are respected.

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For users aged 18 and above. If you think you have a problem, please contact support.
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